1. Information We Collect
Personal Information
- Name and email address (for account creation)
- Payment details (processed securely through third parties)
- Profile information you provide
- Communication preferences
Usage Data
- Trading strategies and backtest results
- Platform usage analytics
- Device and browser information
- IP address and location data
- Log files and error reports
2. How We Use Your Data
- Provide and improve our trading platform services
- Process payments and manage subscriptions
- Send important updates and notifications
- Analyze platform usage to enhance user experience
- Provide customer support and technical assistance
- Comply with legal and regulatory requirements
3. Third-Party Services
We use trusted third-party services to enhance our platform:
Payment Processing
- Stripe: Secure payment processing (PCI DSS compliant)
- Paystack: Payment gateway for select regions
Analytics & Infrastructure
- Supabase: Database and authentication services
- Google Analytics: Website usage analytics
- Vercel: Platform hosting and performance monitoring
Note: These services have their own privacy policies. We ensure all partners meet high security and privacy standards.
4. Data Security
- All data is encrypted in transit and at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication measures
- Secure backup and disaster recovery procedures
- Employee training on data protection best practices
5. Data Retention
- Account data: Retained while your account is active
- Trading data: Stored for analysis and platform improvement
- Payment records: Kept for 7 years for tax and legal compliance
- Analytics data: Aggregated and anonymized after 2 years
- Support communications: Retained for 3 years
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your account and associated data
- Export your trading data
- Opt-out of marketing communications
- Object to data processing for legitimate interests
To exercise these rights, contact us at: privacy@tradarlyze.com
7. Cookies and Tracking
We use cookies for:
- Essential platform functionality
- User authentication and security
- Analytics and performance monitoring
- Personalization and user preferences
You can manage cookie preferences in your browser settings.
8. International Transfers
Your data may be processed in countries outside your residence. We ensure adequate protection through standard contractual clauses and privacy frameworks like GDPR adequacy decisions.
9. Updates to This Policy
We may update this privacy policy periodically. Significant changes will be communicated via email or platform notification at least 30 days before taking effect.
10. Contact Us
For privacy-related questions or concerns, reach us at:
Email: info@tradarlyze.com
Data Protection Officer: info@tradarlyze.com